Terms & Conditions

About Us

Simply Digital are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Simply Digital
LRN Distribution Ltd t/a Unit 3B Whitehouse Road Ind Est Newcastle upon Tyne NE15 6LN United Kingdom
Phone: 0191-273-6784
Fax: 0191-273-4474
Email: sales [at] simplydigital [dot] co [dot] uk
VAT 654 2529 33

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

All orders received on a working day before 1pm will be despatched the same day for next working day delivery. Any order received after 1pm or during weekend will be despatched next working day for dilivery the following working day.

We use Parcel Force for our deliveries. You will receive an email with the consignment number by 6pm on the day of despatch. You will also receive any delivery updates directly from Parcel Force.

Some items cannot be sent via standard courier (any item over 3m in length), if your order contains any of these items we will contact you by phone to arrange a suitable delivery.

Delivery cost is £6.95 for any order under £100.00 all orders over £100 delivery is FOC. All orders will be despatched via Parcel Force no matter how small, hence the delivery cost. We do not profit from our delivery charges.

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 2 business days.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

Orders are subject to VAT @ 15%

Credit Card Security

Actinic Payments is powered by the CreditCall payment infrastructure, arguably the most robust and reliable in the industry, with 100% up time since 2005. The service enables small and medium businesses to meet the latest banking security standards. It offers full Payment Card Industry Data Security Standard (PCI DSS) Level 1 certification, across the board 3D-Secure compatibility and integration with all major banks

Guarantee

Provided your purchase remains unused and 'as new' we will accept the product back for a full refund up to 7 days after purchase without question. This refund does not extend to the cost of delivery or return and your product will need to be inspected before reimbursement.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0191-273-6784 (International +44 0191-273-6784) or fax us on 0191-273-4474 or write to us at LRN Distribution Ltd t/a Unit 3B Whitehouse Road Ind Est Newcastle upon Tyne NE15 6LN United Kingdom

Privacy Policy

Simply Digital do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm