| About Us Simply Digital are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales [at] simplydigital [dot] co [dot] uk. Our Contact details: Simply Digital Unit 3B Whitehouse Road Industrial Estate Newcastle upon Tyne NE15 6LN United Kingdom Phone: 0191 273 6784 Fax: VAT # 654 2529 33 Email: sales [at] simplydigital [dot] co [dot] uk 654 2529 33 |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
| Shipping And Handling Charges for delivery are not included in the stated product price - see Delivery for details of applicable charges. Delivery can be made to addresses in the to UK. Delivery is Free for all orders over £50.00 normally £4.95 |
| Delivery Schedule All goods and services are subject to availability. Any product stock or availability information supplied on the website is an estimate only. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. While all reasonable care is taken to protect the confidentiality of your credit card details, Simply Digital cannot be liable if, through no fault of its own, these details are intercepted by and used by third parties. All personal details are handled in accordance with the Data Protection Act 1998 and our own Privacy Policy. Please note: English law applies to this contract. We practice a policy of continual review and reserve the right to change the above terms and conditions at any time without notice. |
| Guarantee We guarantee your satisfaction. All of our products come with a 21 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us on sales [at] simplydigital [dot] co [dot] uk, alternatively, you can call on 0191 273 6784 (International +44 0191 273 6784) or fax us on VAT # 654 2529 33 or write to us at Unit 3B Whitehouse Road Industrial Estate Newcastle upon Tyne NE15 6LN United Kingdom |
| Privacy Policy Simply Digital do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy FAULTY GOODS Within 28 days of receipt If your purchase develops a fault within 28 days of receipt, we will generally exchange or refund the item provided it is in 'as-new' condition. We will collect the product from you for inspection. This does not apply to faults caused by accident, neglect or misuse, for which there will be no refund or exchange. Outside 28 days of receipt If your purchase develops a fault after 28 days and within its 12 month guarantee period you will be responsible for returning the product to us, we will arrange to repair and return the product to you free of charge ( UK only). This does not apply to faults caused by accident, neglect or misuse for which there can be no refund or exchange. DAMAGED GOODS Please try to check your delivery on receipt. If signing for goods that are damaged please sign as "damaged", or "unchecked" if you're not able to check at the time of delivery. In the unlikely event your order is received damaged please contact us immediately. Please retain the original packaging for returning your order. Contact us with your Simply Digital order number and with details of the problem and from where and when the returned parcel can be conveniently collected. We will arrange to replace or refund your order, whichever your preference. It is your responsibility to notify us of any incorrect goods supplied within 7 days of delivery. UNWANTED GOODS Within 7 days of receipt. Provided your purchase remains unused and 'as new' we will accept the product back for a full refund up to 7 days after purchase without question. This refund does not extend to the cost of delivery or return and your product will need to be inspected before reimbursement. |
